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Who is Which?

Which? is the UK’s consumer champion, here to make life simpler, fairer and safer for everyone. Our research gets to the heart of consumer issues, our advice is impartial, and our rigorous product tests lead to expert recommendations. We’re the independent consumer voice that influences politicians and lawmakers, investigates, holds businesses to account and makes change happen. As an organisation we’re not for profit and all for making consumers more powerful.

Which? has instructed Willkie Farr and Gallagher LLP and leading competition law barristers from Monckton Chambers to assist in bringing the claim.

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Press enquiries

For all media and press enquiries, please contact Tommy Handley at Which? at press@which.co.uk

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07970 132 811

UK based helpline open:
8.30am to 6pm on Mondays to Fridays 9am to 1pm on Saturdays

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Am I part of the class of consumers that Which? represents in this claim?

Use our eligibility tool to find out if you might be eligible to be part of the class.

Unfortunately, based on the information you’ve provided you’re not likely to be part of the class of consumers that Which? is representing.

If you don’t know why you are not included, please visit the FAQs page or submit a query via our online enquiry form.

You are likely to be part of the class that Which? represents in this claim based on the information provided.

If you are a current UK resident, you are likely to be automatically included as part of the class of consumers that Which? is representing.

If you lived in the UK at any point from 1 October 2015 you are likely to be part of the class that Which? represents in this claim but if you don’t currently live in the UK, you will not be automatically included in the claim. Based on the information you’ve provided, you will need to tell Which? that you want to be included in the claim. Information on how to tell Which? you want to be included in the claim will follow in due course. Register here to receive updates on the claim.

No money is available now and there is no guarantee that money will be available in the future. In order for any money to be available, these claims will have to be successful at trial before the Tribunal or concluded by way of an earlier settlement agreed between Which?, on behalf of the class, and Apple.





Are you a current UK resident or have you lived in the UK at any point from 1 October 2015?
Did you select the UK as the “Country/Region” in the Apple ID account settings on the iOS Apple mobile device?
Do you fall within the list of excluded persons?
Was the consumer for whom you are a personal representative a UK resident or did they live in the UK at any point from 1 October 2015?
Did the consumer for whom you are a personal representative select the UK as the “Country/Region” in the Apple ID account settings on the iOS Apple mobile device?
Did the consumer for whom you are a personal representative fall within the list of excluded persons?