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Case documents

Important documents relating to the case are available to view or download below.

Notices

CPO Notice
CPO Application and Hearing Notice

Orders

Collective Proceedings Order of the Competition Appeal Tribunal
Consequentials Order of the Competition Appeal Tribunal
Order of the Competition Appeal Tribunal (Directions)
Order of the Competition Appeal Tribunal (Pre-CMC Directions)

Judgments

Strike-Out Judgment
CPO Judgment

Rulings

Ruling of the Chair (Consequential matters and next steps)
Ruling of the Chair (Service Out)

Pleadings

Summary of Collective Proceedings Claim Form

Press releases

Press Release for the CPO Order

Am I part of the class of consumers that Which? represents in this claim?

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If you don’t know why you are not included, please visit the FAQs page or submit a query via our online enquiry form.

You are likely to be part of the class that Which? represents in this claim based on the information provided.

If you do not want to be part of the class, you will need to tell Which? that you want to be excluded. Information on how to do so can be found on the 'Opt-Out' page.

If you are a current UK resident, you are likely to be automatically included as part of the class of consumers that Which? is representing. You do not need to do anything to be part of the claim.

If you lived in the UK at any point between 8 November 2018 and 8 June 2026 but were not living in the UK on 8 June 2026, you will not be automatically included in the claim. Instead, you will need to tell Which? that you want to be included. Information on how to do so can be found on the ‘Opt-In’ page.

1. Are you an individual consumer, or a personal representative of a consumer, who obtained iCloud services on iPhone, iPad or iPod Touch, or any other mobile device supplied by Apple that used iOS as its operating system, at any time between 8 November 2018 and 8 June 2026? This includes both the use of the free-of-charge 5GB of storage and/or the purchase of additional data. It does not matter whether you obtained iCloud services before 8 November 2018, provided you continued to do so, on or after 8 November 2018.

Are you a current UK resident or have you lived in the UK at any point between 8 November 2018 and 8 June 2026? 2. Are you a current UK resident or have you lived in the UK at any point between 8 November 2018 and 8 June 2026?

Yes No

Did you select the UK as the “Country/Region” in the Apple ID account settings on the iOS Apple mobile device? 3. Did you select the UK as the “Country/Region” in the Apple ID account settings on the iOS Apple mobile device?

Yes No

Do you fall within the list of excluded persons? 4. Do you fall within the list of excluded persons?

Yes No

Was the consumer for whom you are a personal representative a UK resident or did they live in the UK at any point between 8 November 2018 and 8 June 2026? 2. Was the consumer for whom you are a personal representative a UK resident or did they live in the UK at any point between 8 November 2018 and 8 June 2026?

Yes No

Did the consumer for whom you are a personal representative select the UK as the “Country/Region” in the Apple ID account settings on the iOS Apple mobile device? 3. Did the consumer for whom you are a personal representative select the UK as the “Country/Region” in the Apple ID account settings on the iOS Apple mobile device?

Yes No

Did the consumer for whom you are a personal representative fall within the list of excluded persons? 4. Did the consumer for whom you are a personal representative fall within the list of excluded persons?

Yes No

Excluded Persons:

The following categories of persons shall be excluded from the Class:

officers, directors or employees of Apple Inc, Apple Distribution International Ltd, Apple Europe Limited and Apple Retail UK Limited, its subsidiaries and any entity in which it has a controlling interest;
all members of the Consumers’ Association’s and Apple’s respective legal teams and all experts and professional advisors instructed and retained by them and all funders or insurers involved, in connection with the Collective Proceedings;
all members and staff of the Tribunal assigned to these Collective Proceedings; and
any judge involved in any appeal in the present Collective Proceedings (whether in respect of the grant of permission to appeal or the hearing of any substantive appeal).

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Am I part of the class of consumers that Which? represents in this claim?

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