Which? v Apple: iCloud storage consumer case documents

Tribunal documents

Documents will be posted as they become available.

Press releases

Documents will be posted as they become available.

Am I part of the class of consumers that Which? represents in this claim?

Use our eligibility tool to find out if you might be eligible to be part of the class.

Unfortunately, based on the information you’ve provided you’re not likely to be part of the class of consumers that Which? is representing.

If you don’t know why you are not included, please visit the FAQs page or submit a query via our online enquiry form.

You are likely to be part of the class that Which? represents in this claim based on the information provided.

If you are a current UK resident, you are likely to be automatically included as part of the class of consumers that Which? is representing.

If you lived in the UK at any point from 1 October 2015 you are likely to be part of the class that Which? represents in this claim but if you don’t currently live in the UK, you will not be automatically included in the claim. Based on the information you’ve provided, you will need to tell Which? that you want to be included in the claim. Information on how to tell Which? you want to be included in the claim will follow in due course. Register here to receive updates on the claim.

No money is available now and there is no guarantee that money will be available in the future. In order for any money to be available, these claims will have to be successful at trial before the Tribunal or concluded by way of an earlier settlement agreed between Which?, on behalf of the class, and Apple.

1. Are you an individual consumer, or a personal representative of a consumer, who obtained iCloud services on iPhone, iPad or iPod Touch, or any other mobile device supplied by Apple that used iOS as its operating system, at any time on or after 1 October 2015? This includes both the use of the free-of-charge 5GB of storage and/or the purchase of additional data. It does not matter whether you obtained iCloud services before 1 October 2015, provided you continued to do so, on or after 1 October 2015.

2. Choose your iOS Apple device

Are you a current UK resident or have you lived in the UK at any point from 1 October 2015? 3. Are you a current UK resident or have you lived in the UK at any point from 1 October 2015?

Yes No

Did you select the UK as the “Country/Region” in the Apple ID account settings on the iOS Apple mobile device? 4. Did you select the UK as the “Country/Region” in the Apple ID account settings on the iOS Apple mobile device?

Yes No

Do you fall within the list of excluded persons? 5. Do you fall within the list of excluded persons?

Yes No

Was the consumer for whom you are a personal representative a UK resident or did they live in the UK at any point from 1 October 2015? 3. Was the consumer for whom you are a personal representative a UK resident or did they live in the UK at any point from 1 October 2015?

Yes No

Did the consumer for whom you are a personal representative select the UK as the “Country/Region” in the Apple ID account settings on the iOS Apple mobile device? 4. Did the consumer for whom you are a personal representative select the UK as the “Country/Region” in the Apple ID account settings on the iOS Apple mobile device?

Yes No

Did the consumer for whom you are a personal representative fall within the list of excluded persons? 5. Did the consumer for whom you are a personal representative fall within the list of excluded persons?

Yes No

Excluded Persons:

The following categories of persons shall be excluded from the Class:

officers, directors or employees of Apple Inc, Apple Distribution International Ltd, Apple Europe Limited and Apple Retail UK Limited, its subsidiaries and any entity in which it has a controlling interest;
all members of the Consumers’ Association’s and Apple’s respective legal teams and all experts and professional advisors instructed and retained by them and all funders or insurers involved, in connection with the Collective Proceedings;
all members and staff of the Tribunal assigned to these Collective Proceedings; and
any judge involved in any appeal in the present Collective Proceedings (whether in respect of the grant of permission to appeal or the hearing of any substantive appeal).

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Thank you for registering your interest in Which?’s iOS Apple claim. You will receive periodic email updates as the claim progresses. Should you have any queries, please contact info@CloudClaim.co.uk

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Tribunal documents

Press releases

Am I part of the class of consumers that Which? represents in this claim?

Unfortunately, based on the information you’ve provided you’re not likely to be part of the class of consumers that Which? is representing.

You are likely to be part of the class that Which? represents in this claim based on the information provided.

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